Moving into Keminmaa

  • If you are moving to a house or an apartment, you need to order electricity contract from energy seller. You can search deals from www.sahkonhinta.fi. Keminmaan Energia ja Vesi Oy does not sell energy contracts, Company only transfers the electricity through the grid.
  • After you have chosen the Energy seller please contact us with Email where you have established your name, address, where you are moving and invoicing information. With water connections you need to also report the water meter reading. District heat supply process  you can also start with first contact by email.  Please send the required information to [email protected]

Emergency maintenance (outside office hours)

  • problems with electricity or district heat supply of functions.
  • Electricity Maintenance +358 400 392 589
  • problems with watersupply (Flooding or depletion) or sewer.
  • Water maintenance at +358 400 935 056.

Customer service

  • Customer service +358 40 1870 205 or [email protected]
    • monday-thursday 8:00-15:15
    • friday 8:00-13:30

Leaking pipes

If your water pipes are leaking, it is important to act quickly to prevent further damage to your property. Here are some steps you can take:

  1. Turn off the water supply: Locate the main water shut-off valve in your home and turn off the water supply to prevent any more water from leaking out of the pipes. If the leak is located before your main water shut-off, contact out water maintanence and we will come and close the valve, located at the edge of your property.
  2. Call a plumber: Contact a professional plumber to assess the situation and repair the leaking pipe. They will have the tools and expertise to fix the issue properly.

No electricity

  1. Check if the outage is affecting other houses in your area: If the outage seems isolated to your house, check your circuit breaker or fuse box to see if a circuit has been tripped. Reset the breakers or replace the fuses if needed.
  2. If the outage is affecting your entire neighborhood, look out our disturbance map, wait and stay calmn.
  3. If your main fuses are intact, and you cant see a power outage in our disturbance map, please contact our electricity maintenance.